Handwound & Handcrafted Guitar Pickups made in France

Terms of Sales

These conditions of sale are concluded on the one hand by the company Cecca And Daughters with a share capital of € 50 whose head office is located in Saint-Manvieu-Norrey, registered in the Caen Trade and Companies Register under number 878 955 129 hereinafter referred to as “Cecca And Daughters” and managing the ceccaguitars.com site and, on the other hand, by any natural or legal person wishing to make a purchase via the ceccaguitars.com website, hereinafter referred to as “the buyer” .

Article 1: object

These conditions of sale aim to define the contractual relationship between Cecca And Daughters and the purchaser and the conditions applicable to any purchase made through the ceccaguitars.com website. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read before placing his order. Before any transaction, the buyer declares that he has full legal capacity, allowing him to commit himself under these general conditions of sale. Cecca And Daughters reserves the right to modify these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the Cecca And Daughters company ceccaguitars.com site, while stocks last. Cecca And Daughters reserves the right to change the product assortment at any time. Each product is presented on the website in the form of a description showing its main technical characteristics. The photographs are as accurate as possible but do not bind the Seller in any way. The sale of products presented on the ceccaguitars.com site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Cecca And Daughters reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only one applicable to the purchaser. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. International Buyers may pay in other currencies. Available currencies are like US Dollars ($), British Pound (£). In mainland France, for any order greater than or equal to 150 euros including tax, the shipping costs are free by Colissimo followed delivered without signature. Other faster and paid delivery methods remain available; for any order less than 150 euros including tax, a flat-rate contribution to shipping costs will be invoiced to the buyer in a variable amount depending on the delivery option chosen.  

Article 4. Order and payment terms

Before any order, the buyer must create an account on the ceccaguitars.com site. The account creation section is accessible directly from the horizontal menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. Cecca And Daughters offers the buyer to order and pay for their products in several stages, with 3 payment options to choose from: Secure payment by credit card, CB, VISA, MARSTERCARD. The Cecca guitars site uses the secure payment system “PAYPLUG” from NATIXIS for payment by credit card. No information is stored by the ceccaguitars.com site and no secure data passes through the ceccaguitars.com site. Operation: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: “Payment by credit card”. Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the “Confirm my order” button. This last click forms the final conclusion of the contract. Upon validation, a card payment form appears on the screen. the buyer must complete all the requested fields and validate the form for his order to be taken into account. Cecca And Daughters will ship the products no later than 2 working days after receipt of payment. No shipments will be made on Saturdays, Sundays and holidays. Payment by bank transfer: the buyer selects the products he wishes to order in the “basket”, changes if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by transfer”. Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the “Confirm my order” button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and initiate the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of Cecca And Daughters, whose contact details are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. Cecca And Daughters will ship the products no later than 2 working days after receipt of the transfer corresponding to the order, subject to provisions. Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), verifies the delivery address or provides information. a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: “Payment by Paypal”. The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the “Confirm my order” button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely fill in his PayPal account or personal credit card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of the sums can be charged to the holder. The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Cecca And Daughters will send him confirmation of the registration of his order by e-mail. If the buyer wishes to contact Cecca And Daughters, he can do so either by mail to the following address: Cecca And Daughters 4 rue de l’Oratoire 14740 Saint-Manvieu-Norrey; either by email at the following address: [email protected], or by phone at 0676203949

Article 5. Retention of title

The Cecca And Daughters company retains full ownership of the products sold until full collection of the price, in principal, costs and taxes included.

Article 6.1 Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return. The product must be absolutely new, not assembled or tested and in its original packaging.

Article 6.2 Exchange

Offered by Cecca and Daughters for new Cecca brand electric guitar pickups, the purchaser has thirty calendar days from delivery of their order to request an exchange of their pickups. Exchange that can be made against a product of equivalent or greater value with financial addition on his part. The product must be new, the microphone cables, if the microphones have been tested and mounted on a guitar, must not have been cut, only stripped to allow connection of the microphones. If the wires have been cut, a penalty will be applied for replacing the cables if necessary. The return costs are the responsibility of the buyer. The shipping costs for sending the microphones by Cecca and Daughters are the responsibility of the customer. Free delivery is not valid for exchanges, only for the sale of a new product.

Article 7. Delivery

Deliveries are made to the address indicated on the order form, which can only be in the agreed geographic area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Cecca And Daughters may provide the purchaser with the tracking number of their package by email. The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the articles leave the premises of the company Cecca And Daughters. The buyer is required to check in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All the products supplied by the company Cecca And Daughters benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Cecca And Daughters, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by post to the following address: Cecca And Daughters 4 rue de l’Oratoire 14740 Saint-Manvieu-Norrey, within thirty days after delivery for the exchange and fourteen days for reimbursement.

Article 9. Liability

Cecca And Daughters, in the distance selling process, is bound only by an obligation of means. It cannot be held liable for damage resulting from use of the Internet such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All the elements of the ceccaguitars.com site are and remain the intellectual and exclusive property of the company Cecca And Daughters. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

Cecca And Daughters is committed to preserving the confidentiality of information provided by the purchaser, which he may need to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Cecca And Daughters 4 rue de l’oratoire 14740 Saint-Manvieu-Norrey.

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Caen.

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